Last Updated: November 2025
Lucid ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered document editor.
1. Data Controller
Lucid is the data controller responsible for your personal data. For any privacy-related inquiries, contact us at heystephn@gmail.com.
2. Information We Collect
Document Data (Stored Locally)
Your documents are stored in your browser's local storage, not on our servers. This includes:
- Document content and formatting
- Document titles and timestamps
- AI chat history with Sage (our AI assistant)
AI Processing Data (Temporary)
When you use AI features, your document content and commands are temporarily sent to third-party AI providers for processing:
- Selected text or full document content
- Your formatting commands and instructions
This data is processed in real-time and is not permanently stored by us.
Waitlist & Account Data
- Email address (when joining our waitlist)
- Payment information (processed by Paddle)
3. How We Use Your Information
- To provide AI features: Your document content is sent to AI providers to process your formatting commands
- To process payments: Your billing information is shared with Paddle to process subscriptions
- To communicate with you: We use your email to send product updates, receipts, and support responses
- To improve our service: We may analyze anonymized usage patterns to enhance Lucid
4. Third-Party Services
We use the following third-party services to provide Lucid:
AI Providers (OpenAI, Anthropic Claude)
Process your document content and commands to provide AI formatting features. Data is processed according to their respective privacy policies. See OpenAI Privacy and Anthropic Privacy.
Paddle
Handles payment processing and subscription management. See their Privacy Policy.
Vercel
Hosts our website and may collect standard server logs (IP addresses, browser type). See their Privacy Policy.
5. Data Storage & Security
- Local Storage: Your documents are stored in your browser's localStorage and never leave your device unless you use AI features
- Encryption: All data transmitted to our servers and third-party providers uses HTTPS encryption
- No Server Database: We do not maintain a database of your documents on our servers
- Payment Security: Payment data is handled entirely by Paddle; we never see or store your credit card information
6. Data Retention
- Documents: Stored locally until you delete them from your browser
- AI Processing: Document content is not retained after processing
- Waitlist Emails: Retained until you request removal
- Payment Records: Retained as required by law for tax/accounting purposes
7. Your Rights
You have the right to:
- Access: Export your documents anytime using our PDF/DOCX export features
- Delete: Clear your documents from localStorage or request deletion of your account data
- Portability: Download your documents in standard formats
- Correction: Update your account information at any time
- Opt-out: Unsubscribe from marketing emails using the link in each email
To exercise these rights, contact us at heystephn@gmail.com.
8. AI Processing Disclosure
Lucid uses artificial intelligence to process your formatting commands. When you use AI features:
- Your document content is sent to third-party AI providers
- AI may analyze your text to understand context and intent
- AI-generated content should be reviewed before use
- We do not use your content to train AI models
9. International Data Transfers
Our third-party providers may process data in the United States and other countries. By using Lucid, you consent to these transfers. These providers maintain appropriate safeguards for data protection.
10. Children's Privacy
Lucid is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Continued use of Lucid after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: